TRUSTED AGED CARE PROVIDER

James Milson Village offers a range of residential care options: permanent care, respite care, rehabilitative care, palliative care and dementia care.

We provide the highest quality aged care on the Lower North Shore of Sydney, backed by industry-leading standards, in a range of home environments.

All our rooms are single, tastefully finished, well maintained and include all specialist equipment and fittings that enable the delivery of excellent care and services to our residents.

We strive to create an environment that is welcoming and homelike.

We value each and every person who enters our homes. We want to know your story – how you’ve spent your life, what makes you laugh, and what you’re passionate about.

All our residential aged care homes are approved by the Australian Government to provide quality care services.

OUR SERVICES

24/7

24-HOUR NURSING CARE

Calendar

SOCIAL EVENTS

Singing

EXTENSIVE ACTIVITIES PROGRAM

rehabilitation

WELLNESS & REHABILITATION SERVICES

Allied Health

VISITING ALLIED HEALTH PRACTITIONERS

RESPITE CARE

Need respite care for more than a few nights? If your carer is going to hospital or on holiday, stay at one of our residential aged care homes with 24/7 care. It’s also a good way to try a home before moving in.


You’ll be part of the community and can take part in activities and enjoy meals with other residents. Tell us about your routines and rituals and we’ll recreate your sense of home. Availability varies so it’s best to contact us in advance.

OUR LOCATIONS

NORTH SYDNEY

WOOLWICH

ACTIVITIES

Our services encourage a healthy, active and entertainment-packed calendar. Social events, wellness programs, intellectual activities and outings are for whenever you feel like joining in. We’re also all for downtime, where you can lose yourself in a book or the latest Netflix series.

Our extended clinical services are provided in safe, comfortable, familiar environments with the utmost in professional and personal care.

THE PROCESS

At James Milson Village, we understand that moving into aged care is a difficult time for many residents and their loved ones. The steps below provide some information to support you through this process.

The first step toward moving into a residential aged care home is to request an assessment from the Aged Care Assessment Team (ACAT). To access government-subsidised residential aged care, you require approval for residential aged care in your ACAT Support Plan.

If you don’t have an ACAT assessment, you can apply online here, talk to your GP or call My Aged Care on 1800 200 422.

Contact your preferred James Milson Village home to book a tour. You can take support people with you. You should bring to the tour:

  • Your ACAT assessment (confirmation of eligibility for residential aged care)
  • Any Power of Attorney (POA), Enduring Power of Attorney (EPOA) and/or Enduring Guardian documents. If you no longer have the capacity to make some or all of these decisions, an Enduring Guardian may make the decision on where you live and an Enduring Power of Attorney (EPOA) can handle your financial and legal affairs on your behalf. Your Enduring Power of Attorney (EPOA) and Enduring Guardians can only make decisions on your behalf when you are no longer able to.
  • A summary of your financial position (this will help the home provide fee estimates)

Once you have accepted a place in a home, a resident agreement will be created. They may be separate agreements or one that combines:

  • Resident Agreement – the care and services you will receive
  • Accommodation Agreement – details of the room you are taking

It’s important to understand what is in the agreements before signing them. For more information about agreements, click here.

The Government Means Assessment will review your income and assets to determine whether you will be required to contribute to your aged care and accommodation costs, and to what extent.

We encourage you to seek independent financial advice to ensure the resident is making the best choice for their circumstances.

You may also find the information on the My Aged Care website, or you may call the Aged Care Information Line on 1800 500 853. For more information about costs click here.

FINANCIAL

ARRANGEMENTS

Moving into your aged care home is a big decision, and it’s important to understand the costs associated with your care. Residential aged care fees are regulated by the Australian Government and may be subsidised based on your income and assets.

Your fees will include a care fee and an accommodation fee. The care fee is made up of a basic daily care fee and a means-tested care fee.

Basic Daily Care Free

BASIC DAILY
CARE FEE

  • Covers your daily living costs (e.g. meals, power, laundry, personal care)
  • Paid by all aged care home residents
  • Everyone can be asked to pay this fee
  • Fee is calculated at 85% of the single person Age Pension
  • Adjusted each March and September in line with changes to the Age Pension.
Means-tested

MEANS-TESTED
CARE FEE

  • You can be asked to pay this fee if your income and assets are over a certain amount
  • Calculated by the Department of Human Services (DHS)
  • Annual and lifetime caps apply.
Accommodation Fee

ACCOMMODATION
FEE

  • Covers your accommodation in the home
  • May be met in full or in part by the government
  • Only payable if your income and assets are over a certain amount
  • Assessed by the Department of Human Services (DHS).
Advantage Club

ADVANTAGE
CLUB

  • The Advantage Club Additional Service fee provides you with additional benefits, such as enhanced lifestyle and entertainment options.
  • This fee is payable by all new residents to our home.

ACCOMMODATION FEE

If you need to pay an accommodation fee, there are four ways you can do so:

Refundable Accommodation

REFUNDABLE ACCOMMODATION DEPOSIT (RAD)

A lump sum payment that’s refunded when you leave. It differs by aged care home and is based on room pricing.

Daily Accommodation

DAILY ACCOMMODATION PAYMENT (DAP)

A daily payment that’s billed monthly. It differs by aged care home and is based on room pricing. This payment isn’t refundable when you leave.
Combination Option

COMBINATION OPTION

Combines RAD and DAP, so you pay part lump sum and part daily payment. Only the RAD component is refundable when you leave.
Drawndown payment

DRAWDOWN PAYMENT

Similar to the combination option, but the DAP is taken from the RAD, and the balance refunded when you leave.