TRUSTED AGED CARE PROVIDER
James Milson Village offers a range of residential care options: permanent care, respite care, rehabilitative care, palliative care and dementia care.
We provide the highest quality aged care on the Lower North Shore of Sydney, backed by industry-leading standards, in a range of home environments.
All our rooms are single, tastefully finished, well maintained and include all specialist equipment and fittings that enable the delivery of excellent care and services to our residents.
We strive to create an environment that is welcoming and homelike.
We value each and every person who enters our homes. We want to know your story – how you’ve spent your life, what makes you laugh, and what you’re passionate about.
All our residential aged care homes are approved by the Australian Government to provide quality care services.
24-HOUR NURSING CARE
EXTENSIVE ACTIVITIES PROGRAM
WELLNESS & REHABILITATION SERVICES
VISITING ALLIED HEALTH PRACTITIONERS
Need respite care for more than a few nights? If your carer is going to hospital or on holiday, stay at one of our residential aged care homes with 24/7 care. It’s also a good way to try a home before moving in.
You’ll be part of the community and can take part in activities and enjoy meals with other residents. Tell us about your routines and rituals and we’ll recreate your sense of home. Availability varies so it’s best to contact us in advance.
Our services encourage a healthy, active and entertainment-packed calendar. Social events, wellness programs, intellectual activities and outings are for whenever you feel like joining in. We’re also all for downtime, where you can lose yourself in a book or the latest Netflix series.
Our extended clinical services are provided in safe, comfortable, familiar environments with the utmost in professional and personal care.
At James Milson Village, we understand that moving into aged care is a difficult time for many residents and their loved ones. The steps below provide some information to support you through this process.
The first step toward moving into a residential aged care home is to request an assessment from the Aged Care Assessment Team (ACAT). To access government-subsidised residential aged care, you require approval for residential aged care in your ACAT Support Plan.
If you don’t have an ACAT assessment, you can apply online here, talk to your GP or call My Aged Care on 1800 200 422.
Contact your preferred James Milson Village home to book a tour. You can take support people with you. You should bring to the tour:
- Your ACAT assessment (confirmation of eligibility for residential aged care)
- Any Power of Attorney (POA), Enduring Power of Attorney (EPOA) and/or Enduring Guardian documents. If you no longer have the capacity to make some or all of these decisions, an Enduring Guardian may make the decision on where you live and an Enduring Power of Attorney (EPOA) can handle your financial and legal affairs on your behalf. Your Enduring Power of Attorney (EPOA) and Enduring Guardians can only make decisions on your behalf when you are no longer able to.
- A summary of your financial position (this will help the home provide fee estimates)
Once you have accepted a place in a home, a resident agreement will be created. They may be separate agreements or one that combines:
- Resident Agreement – the care and services you will receive
- Accommodation Agreement – details of the room you are taking
It’s important to understand what is in the agreements before signing them. For more information about agreements, click here.
We encourage you to seek independent financial advice to ensure the resident is making the best choice for their circumstances.
You may also find the information on the My Aged Care website, or you may call the Aged Care Information Line on 1800 500 853. For more information about costs click here.
Moving into your aged care home is a big decision, and it’s important to understand the costs associated with your care. Residential aged care fees are regulated by the Australian Government and may be subsidised based on your income and assets.
Your fees will include a care fee and an accommodation fee. The care fee is made up of a basic daily care fee and a means-tested care fee.
- Covers your daily living costs (e.g. meals, power, laundry, personal care)
- Paid by all aged care home residents
- Everyone can be asked to pay this fee
- Fee is calculated at 85% of the single person Age Pension
- Adjusted each March and September in line with changes to the Age Pension.
- You can be asked to pay this fee if your income and assets are over a certain amount
- Calculated by the Department of Human Services (DHS)
- Annual and lifetime caps apply.
- Covers your accommodation in the home
- May be met in full or in part by the government
- Only payable if your income and assets are over a certain amount
- Assessed by the Department of Human Services (DHS).
- The Advantage Club Additional Service fee provides you with additional benefits, such as enhanced lifestyle and entertainment options.
- This fee is payable by all new residents to our home.
If you need to pay an accommodation fee, there are four ways you can do so:
REFUNDABLE ACCOMMODATION DEPOSIT (RAD)
A lump sum payment that’s refunded when you leave. It differs by aged care home and is based on room pricing.
DAILY ACCOMMODATION PAYMENT (DAP)